1. Where are you located?
We are in the greater Milwaukee area, Wisconsin, USA.
2. Do you collect my local taxes?
No, as a small business we are not obligated to collect your local sales taxes, VAT etc. We only collect sales tax, if a buyer located in Wisconsin.
3. What are shipping options for US customers?
To simplify things we use a flat rate option and ship using USPS Ground for small items and UPS for large and heavy units.
4.Do you ship worldwide?
Yes, we are ready to ship wordwide, but here is the problem: it is almost impossible to automatically calculate shipping costs for all countries.
We set a $25 flat rate and will use it for very small and light items, like small potentiometers or so. It should be something below 100 gr and 10cm x 10cm x 10cm. If you are ordering something larger, please contact us before placing an order. International shipping is expensive and we will cancel any order for larger lots without additinal shipping payments.
5.Do you accept returns?
In general, we do not accept returns, since we sell used vintage gear and parts. In rare case if it was our fault with your order, please send a shipment back to Webellent LLC, PO Box 661 Pewaukee WI, 53072 USA to get a replacement or full refund. Anyway, please feel free to contact us if you have any troubles with our service.